Client Care

Frequently Asked Questions

Everything you may wish to know before choosing your sign.

Your Order

What comes in every order?

Your full 100ml bottle, sealed. Discovery Sets are sold separately, and we recommend trying one first if you’re unsure which scent is yours.

What is the Discovery Set?

A set of samples of all four scents sold separately from the bottles, so you can find your scent before committing to a full bottle.

Will my bottle and Discovery Set arrive together?

Bottles and Discovery Sets ship separately, so they may arrive on different days.

Can I change or cancel my order after placing it?

You can change or cancel your order up until it is handed to the courier.

Delivery

How long will delivery take?

Delivery is processed within 2–5 business days.

Where do you ship?

We ship all over Egypt.

Do you ship internationally?

At the moment, we don’t ship internationally. Stay tuned for more updates.

The Signs

How do I know which sign is mine?

Wear the one tied to your own sign, or simply the one that feels like you. There is no wrong way in. The Discovery Set is the easiest way to find out.

How did you decide which scent goes with which sign?

Each scent began with the character of its sign, not a formula. We started with the elemental instinct behind each one: the warmth of fire, the steadiness of earth, the movement of air, the depth of water, and built outward from there, rather than assigning notes to fit a stereotype. The aim was never a perfume that suits a sign. It was a scent that could only ever have been that sign.

Why are NAJOURÉ scents unisex?

Astrology does not assign gender to a sign, and we did not think a scent should either. Every fragrance in this collection was built around the character behind its sign, not around who is supposed to wear it.

Only four signs. What happened to the rest?

This debut introduces four. The remaining signs are coming, and each release funds the next: the sooner this collection finds its people, the sooner the next four arrive.

What if my sign sells out?

Each sign is limited to 35 bottles in this debut batch. Join the waitlist and we will notify you the moment the next release opens, or choose a different sign in the meantime.

Can I gift a bottle to someone else’s sign?

Of course. Many people choose a sign for someone else entirely: a partner, a friend, a sibling. The scent belongs to whoever wears it.

What makes NAJOURÉ different from other fragrance brands?

Every scent in this collection is an original formulation, built for its sign from the ground up rather than modeled after something already on a shelf. What you are wearing exists nowhere else.

Care & Returns

How should I store my bottle?

Keep it away from direct sunlight and heat, and the scent will hold its character for far longer.

What is the returns policy?

Keep the bottle’s seal intact, and you have 7 days from delivery to return or exchange. Try the Discovery Set first if you want to be sure. Full details.

Still curious? We would love to hear from you.

Contact Client Care